SHIPPING & RETURNS
Butter By Boss uses the USPS, FEDEX and UPS services for all shipping orders as it affords faster delivery service to enhance your overall shopping experience.
Shipping Rates are based per order depending on the total weight.
***For Domestic (Continental United States) ONLY***
International Rates apply according to country
***Our Shea Butter Based products will melt in temperatures over 80 degrees fahrenheit. When ordering during summer months, Butter By Boss will not be responsible for reimbursement if product melts during shipment. However, the product is still usable - place product in freezer for approximately 20-30 mins and then let product sit at room temperature for at least 2 hours. Doing this will allow the product to solidify once again, but it will lose it's fluffiness (not an issue).***
Order Processing Time
Please allow 1-4 business days to process your order. If your order is placed after business hours or on a holiday, the processing time starts the next business day. If your order is ordered Thursday- Sunday, it will be shipped the following Tuesday/Wednesday. Please make sure your shipping address is CORRECT. Once shipped we are no longer responsible if you didn't update your email before shipping.
We do NOT ship to P.O Boxes.
Business Days & Hours
Hours of Operation
Mon - Fri - 9:00 am - 6:00 pm (EST)
**Closed All Federal Holidays**
Due to the hand-crafted nature of our products; All Sales Are Final! We are committed to our customer's satisfaction with all products. The safety of our customers is our top priority. Please email customer service email@example.com or call 301-615-0884.